12 general skills or competencies (Job family competencies) for Enterprise Infrastructure Manager
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Uses external information to bring progressive solutions to advance the DevOps capabilities of our organization.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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Skill definition-Analyzing business needs and enterprise capability gaps to develop strategic solutions and identify business growth opportunities.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of systems and IT architectures used in enterprise analysis.
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Level 2 Behaviors
(Light Experience)
Supports the planning and defining of solution scope according to the enterprise analysis results.
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Level 3 Behaviors
(Moderate Experience)
Leverages enterprise analysis tools to provide an overview of business systems performance.
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Level 4 Behaviors
(Extensive Experience)
Provides input to business process analyses and innovations in enterprise knowledge management solutions.
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Level 5 Behaviors
(Mastery)
Leads the development of complex analysis using enterprise-level solutions and tools.
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12 soft skills or competencies (core competencies) for Enterprise Infrastructure Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Explains how staying current with the latest IT trends improves our business's efficiency.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of the latest tools and technologies in our organization.
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Level 3 Behaviors
(Moderate Experience)
Works with various teams in interpreting IT trends to develop long-term technology roadmaps.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes complex information to forecast the impact of emerging IT trends in our business operations.
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Level 5 Behaviors
(Mastery)
Promotes the use of cloud computing services to reduce the IT infrastructure cost of our business.
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Summary of Enterprise Infrastructure Manager skills and competencies
There are 0 hard skills for Enterprise Infrastructure Manager.
12 general skills for Enterprise Infrastructure Manager, DevOps, Enterprise Analysis, Enterprise Architecture, etc.
12 soft skills for Enterprise Infrastructure Manager, Business Acumen, Information Technology Trends, Budgeting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Enterprise Infrastructure Manager, he or she needs to be proficient in Business Acumen, be skilled in Information Technology Trends, and be proficient in Budgeting.